top of page

Cancellation and Refund Policy:

At Educare Cyber Hub, we strive to provide a satisfying shopping experience. However, we understand that there may be instances when you need to cancel an order or request a refund. Please read our cancellation and refund policy below:

  1. Order Cancellation: 1.1. You can cancel your order before it has been processed and shipped. 1.2. To initiate the cancellation, please contact us as soon as possible at educarecyberhub@gmail.com or call us at +91 9954324393. 1.3. Once the cancellation is confirmed, any applicable refund will be processed according to our refund policy.

  2. Return and Exchange: 2.1. We accept returns or exchanges within [X] days from the date of delivery, provided that the item is unused, in its original condition, and accompanied by the original purchase receipt. 2.2. To initiate a return or exchange, please contact us at educarecyberhub@gmail.com or call us at +91 9954324393. We will guide you through the process and provide further instructions. 2.3. The customer is responsible for the shipping cost of returning the item, unless the return is due to our error or a defective product.

  3. Refund Processing Time: 3.1. Once a return or cancellation request is approved, we will initiate the refund process. 3.2. Refunds are processed within 7 working days from the date the returned item is received by us. 3.3. The refund will be issued using the original payment method used during the purchase. Please note that the processing time may vary depending on your bank or payment service provider.

  4. Non-Refundable Items: 4.1. Certain items, such as digital downloads or personalized/customized products, are non-refundable unless they are defective or there was an error on our part. 4.2. Gift cards and promotional vouchers are also non-refundable.

  5. Damaged or Defective Items: 5.1. If you receive a damaged or defective item, please notify us within [X] days of delivery. 5.2. We may request evidence, such as photographs, to assess the damage or defect. 5.3. In such cases, we will provide a replacement or initiate a refund, depending on the availability and your preference.

Please note that the terms of our cancellation and refund policy apply to purchases made directly from Educare Cyber Hub. If you purchased our products or services from a third-party retailer or platform, their cancellation and refund policies may apply.

If you have any questions or need further assistance regarding cancellations, returns, or refunds, please contact us at educarecyberhub@gmail.com or call us at +91 9954324393. We are here to help!

Thank you for choosing Educare Cyber Hub. We appreciate your understanding and cooperation.

Regenerate response

bottom of page